Contact Us
We are happy to assist you. If you have any questions about product information, orders, shipping, order cancellations, returns and refunds, or website services, please feel free to contact us using the information below.
Contact Information
contact@sorienval.com
You can email us with questions about product information, order status, shipping issues, order cancellations, returns and refunds, and other related matters. If your inquiry concerns an existing order, please include your order number in your email so we can better understand your needs.
Phone
+1 (904) 259-7148
You can call us during customer service hours for assistance with shopping, orders, and other related questions.
Official Website
Visit our website to browse available products and review relevant website information.
Contact Address
13667 Sheltons Pl
Sanderson, FL 32087
US
Customer Service Hours
Monday to Friday, 9:00 AM to 6:00 PM (ET)
Our customer service hours are Monday through Friday, from 9:00 AM to 6:00 PM Eastern Time.
Shipping Coverage
We provide online shopping for furniture and home goods to customers in the United States. Shipping eligibility is subject to the available shipping address options at checkout and the applicable shipping information provided on our website.
How to Help Us Understand Your Inquiry More Quickly
If you have a question about an existing order, we recommend providing the following information when you contact us:
- Order Number: Helps us identify the relevant order.
- Name Associated with the Order: Provide the name used when placing the order.
- Email Address Associated with the Order: Provide the email address used to place the order.
- Description of the Issue: Briefly explain your question or the situation you encountered.
If a product is damaged, defective, incorrect, or missing, please describe the issue and provide relevant supporting materials as needed.
To protect your personal information, please do not send your full bank card number, card security code, account password, or other sensitive authentication information by email. Please provide only the information necessary to address your inquiry.
We Look Forward to Helping You
Thank you for visiting our website. If you need assistance while browsing products, managing an order, or using our website services, please feel free to contact us using the information above. We will provide assistance relevant to your specific inquiry.